No, Wix doesn't offer a free trial on its Premium plans. Wix's help centre says so directly, and offers a 14-day refund guarantee instead: if you buy a new Premium or Studio plan and cancel within 14 days, you get a full refund. You can also build on Wix's free plan for as long as you like before paying anything.
So the Wix version of a free trial is really two things: the free plan, which lets you build and publish a site with Wix branding, and the 14-day refund window, which lets you test Premium with your own domain and get your payment back if it isn't right.
Free plan vs Premium: what you're testing
| Wix free plan | Wix Premium plans | |
|---|---|---|
| Web address | A wixsite.com address, such as siteprefix.wixsite.com/siteaddress | Your own custom domain, free for the first year |
| Wix branding | Wix ads shown on your site | Wix branding removed |
| Storage | Up to 500 MB | From 2 GB, rising to 50 GB, 100 GB or unlimited on higher plans |
| Bandwidth | Up to 1 GB | More bandwidth |
| Support | Not listed for the free plan | 24/7 Wix Customer Care |
For a business, the free plan is a good place to build and test your design. The moment you want your own domain and no Wix ads, you need Premium, and that's where the 14-day guarantee comes in.
How the 14-day refund guarantee works
- It covers new Premium or Studio site plans bought within the last 14 days.
- If you cancel within that period, your plan ends immediately and you get a full refund.
- The refund goes back to the payment method you used.
- Wix says to allow up to 45 business days for the refund to process.
That 45-business-day figure surprises people. It's not instant, so don't treat the guarantee like a free trial that costs nothing up front. You pay first and wait for the refund.
What the guarantee doesn't cover
- Plan renewals. A refund request for a renewal isn't covered.
- Upgrades. Moving an existing plan up a tier isn't covered.
- Domains. Wix says domain purchases are separate from plan purchases and don't have a 14-day refund guarantee.
- Refunds outside these rules: Wix says if you don't meet the requirements but think you deserve a refund, you can contact it to review your request.
This is the catch I'd flag to anyone testing Wix. If you buy a domain through Wix during your first 14 days and then cancel the plan, the plan refund doesn't automatically include the domain.
How to test Wix without losing out
- Build your whole site on the free plan first, with your real pages, images and copy.
- Only upgrade when you're ready to connect a domain and go live.
- Use your first 14 days on Premium to test the features you're paying for: your domain, forms, booking or shop tools.
- If you're not happy, cancel inside the 14 days for a full refund.
- Think twice before buying a domain through Wix in those 14 days, as it isn't covered.
Plan your 14 days before you pay
Because the refund window starts from the day you buy, the time to prepare is before you upgrade. I'd have these ready so the 14 days go on testing, not building:
- Every page written and laid out on the free plan.
- Your domain decision made, including whether to buy it through Wix or connect one you already own.
- A list of the Premium features you need: forms, bookings, a shop, email marketing or members' areas.
- A test plan: submit your own forms, book your own appointment and place a test order if you sell online.
If everything works and the site looks right on a phone, keep the plan. If something you rely on doesn't work the way you need, cancel inside the 14 days and you'll get a full refund. The only cost is the wait for the refund to arrive, which Wix says can take up to 45 business days, so plan your cash flow around it. It's still a far better test than judging Premium from the pricing page, and it means you'll know within two weeks whether Wix is the right home for your business site.
Why a Coming Soon page helps
Wix's refund page also suggests that if you're not ready for your site to be public, you can add a Coming Soon landing page and hide the rest of the site. That's handy during your 14 days: you can connect your domain and test everything behind the scenes, without visitors seeing a half-finished site.
What happens if you cancel later
If you cancel after 14 days, Wix says your plan stays active until the end of the billing cycle, yearly or monthly, and you can change your mind and turn auto-renewal back on before it expires. Your site stays online, but it goes back to the free Wix address and Wix ads appear on it.
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Still deciding? My guide to what you get on a free Wix site covers the free plan in detail, and these Wix alternatives are worth comparing before you pay.
My verdict
There's no Wix free trial, but between the free plan and the 14-day refund guarantee you can test Wix thoroughly. Build on the free plan first, upgrade only when you're ready to launch, and use the 14 days to check Premium is worth it. Just remember the refund can take up to 45 business days and doesn't cover domains.
Frequently asked questions
Does Wix have a free trial?
No. Wix says it doesn't offer a free trial for Premium plans, but there's a 14-day refund guarantee on new Premium and Studio plans.
How does the Wix 14-day refund work?
If you cancel a new Premium or Studio plan within 14 days of buying it, Wix says your plan ends immediately and you get a full refund to the payment method you used.
How long does a Wix refund take?
Wix says to allow up to 45 business days for a refund to process.
Can I get a refund on a Wix domain?
Not under the 14-day guarantee. Wix says domain purchases are separate from plan purchases and don't have a 14-day refund guarantee.
What happens to my site if I cancel Wix Premium?
Your site stays online, but its address reverts to the free Wix URL and Wix ads appear on it.
