- Grasshopper alternatives at a glance
- Ten business phone services to consider instead of Grasshopper
- The caller ID rule behind spam labels
- Features small businesses use most
- Switching numbers without losing calls
- Making your business number work harder
- My plain advice on Grasshopper alternatives
- Frequently asked questions
The right Grasshopper alternative depends on how you work: virtual number apps suit solo owners who want a business line on their own phone, VoIP systems suit small teams that need call routing and voicemail, and second-line apps suit freelancers who just want to separate work calls. Check how each provider handles caller ID, because unauthenticated calls are more likely to be labelled spam.
A separate business number is one of the simplest ways to look established and keep your personal phone private. Grasshopper made that easy for many small businesses, but it isn't the only way to do it.
Below are ten alternatives in no particular order, sorted alphabetically, from small second-line apps to established business phone providers. Each description comes from the provider's own website, re-checked today. If you text customers too, my guide to the best SMS marketing software covers that side.
Decide whether you need a number or a system. A number with call forwarding and voicemail is enough for many solo businesses, while a team needs routing, shared lines and reporting.
Grasshopper alternatives at a glance
In the free plan column, Yes means the provider's own site describes a free plan, Trial only means a time-limited trial, and No means neither is stated. Most business phone services offer trials or demos.
| Tool | Type | Good for | Free plan |
|---|---|---|---|
| eVoice | Virtual phone system | Simple virtual numbers for small firms | No |
| Hushed | Second phone number app | Private extra numbers on a mobile | No |
| Line2 | Second line app | A business line on your mobile | Trial only |
| MightyCall | Virtual phone and call centre | Small teams handling inbound calls | Trial only |
| Nextiva | Business communications platform | Phone, video and messaging together | No |
| Numa | AI-assisted business phone | Never missing a customer call | No |
| OnSIP | Business VoIP | Flexible VoIP for small offices | Yes |
| Ooma | Business phone service | Small office phone systems | No |
| Phone.com | VoIP phone service | Feature-rich lines for small teams | No |
| Sideline | Second number app | Separating work and personal calls | No |
Ten business phone services to consider instead of Grasshopper
eVoice
Best for: Small businesses who want a virtual number with call forwarding and voicemail.
Hushed
Best for: Freelancers and sellers who want an extra number on their phone for privacy.
Line2
Best for: Solo business owners who want a second line with calling and texting on their own phone.
MightyCall
Best for: Small businesses who want virtual numbers plus simple call centre features.
Nextiva
Best for: Growing businesses who want phone, video and messaging on one platform.
Numa
Best for: Local businesses who want missed calls handled and turned into texts automatically.
OnSIP
Best for: Small offices who want a flexible VoIP system with desk phones or apps.
Ooma
Best for: Small offices who want a straightforward business phone service with desk phones.
Phone.com
Best for: Small teams who want business numbers, call routing and voicemail tools.
Sideline
Best for: Sole traders who want a second number for work on the phone they already carry.
The caller ID rule behind spam labels
Here's why some business calls show up as spam. The FCC requires all voice service providers to implement the STIR/SHAKEN caller ID authentication framework in their IP networks, which helps support providers' call blocking and call labelling decisions. Calls that can't be authenticated are more likely to be flagged.
So ask any provider how they sign your outgoing calls and how they help if your number gets labelled as spam. It's a dull question, but it decides whether customers pick up when you call them back.
Features small businesses use most
- Call forwarding: ring your mobile, desk phone or both.
- Business hours: send out-of-hours calls to voicemail.
- Voicemail to email: read messages instead of listening.
- Texting: many customers prefer a quick text.
- Extensions: route calls to the right person.
Switching numbers without losing calls
- Ask your current provider for the details needed to port your number.
- Set up the new account and test calls on a temporary number.
- Request the port and keep the old service live until it completes.
- Record a new voicemail greeting.
- Call your own number from another phone to check everything works.
Making your business number work harder
- One number everywhere: website, listings and email signature.
- Clear greeting: your business name and a friendly welcome.
- Missed call follow-up: a quick text back wins customers.
- Call notes: jot down what each caller needed.
If you text customers, my tips on writing text messages clients love help you keep them welcome rather than annoying.
Want AI doing the heavy lifting in your marketing?
I build the systems that handle the boring 80 percent, so you get your week back. Done properly, with the human kept in.
It's also worth recording a short, warm voicemail greeting in your own voice. Customers who reach voicemail are more likely to leave a message when they can hear they've got the right business and that you'll call back.
Review your call settings every few months. Business hours, holidays and team changes all affect where calls go, and a quick check stops customers hitting a dead end.
Do you make business phone services? Tool makers can ask to be considered for a featured place on this list.
My plain advice on Grasshopper alternatives
Keep your number when you switch. Your business number is on your website, cards and listings, and porting it across saves you a lot of updates.
And answer calls quickly or call back fast. Even a great phone system won't help if customers wait a day to hear from you.
Frequently asked questions
What is a good alternative to Grasshopper?
Virtual number apps suit solo owners, while VoIP systems suit small teams with routing needs.
Can I keep my business number?
Usually yes. Most providers can port your existing number across.
Why do my calls show as spam?
Calls that can't be authenticated under the FCC's STIR/SHAKEN framework are more likely to be labelled. Ask your provider how they help.
Do I need a desk phone?
No. Most services work through apps on your mobile and computer.
Can I text customers from a business number?
Many services support business texting, though rules apply to bulk messages.
Is a second line app enough for a business?
For one person, often yes. Teams usually need a fuller system.
Can calls ring several people at once?
Most business phone systems can ring a group or pass calls along in order.
What happens to calls out of hours?
You can send them to voicemail, a message or another number.
Do these services work abroad?
Many apps work over Wi-Fi or data anywhere, which is handy when travelling.
Can I get a toll-free number?
Many business phone providers offer toll-free numbers alongside local ones, though availability differs by country.
What's number porting?
It's moving your existing phone number from one provider to another, so customers can still reach you on the number they know.


