Teamwork.com is project-management software for agencies and client-service teams who track billable time and juggle several clients at once. The catch that decides it: as of Oct 2026, capacity planning, time allowances and invoicing from logged time only start on Accelerate at 24.99 dollars per user a month billed yearly, not on Basics at 9.99.
Most people looking up Teamwork.com want to know which plan they'll end up on once the free one runs out. I read Teamwork.com's own pricing page and the plan limits table underneath it, and the answer depends less on the feature list than on how many projects, people and automations you're running.
Teamwork.com plans, prices and project caps
| Plan | Price (dollars per user a month, billed yearly) | What's included | The limit that bites |
|---|---|---|---|
| Free | Nothing to pay, no credit card required | Task, list, board, Gantt and table views; time logging; work organised by client; chat tool connections; US or EU data hosting | Up to 5 projects, a five-seat cap, 100 automations and 100MB of file storage |
| Basics | 9.99, with a 14 day free trial | Gantt, Table, List and Board views; unlimited project templates; billable time tracking and reporting; Teamwork AI for an introductory period | 300 projects, 5,000 automations and 100GB of storage |
| Accelerate | 24.99, with a 14 day free trial | Everything in Basics plus smart request forms, workload and live capacity planning, time allowances and retainers, client invoices from logged time, HubSpot and QuickBooks connections | 600 projects, 20,000 automations and 250GB of storage |
| Optimize | Book a demo, no price on the card | Everything in Accelerate plus quotes, CRM pipeline into projects, tentative and active work, scheduling by role or skill, revenue, cost and profitability insights, Salesforce and NetSuite connections | Unlimited projects, 100,000 automations and 500GB of storage |
| Enterprise | Book a demo, no price on the card | Listed on the limits table alongside Optimize | Unlimited projects, 100,000 automations and 1000GB of storage |
These are the annual-toggle figures as shown on the pricing page, as of Oct 2026. The toggle itself says annual billing saves 29%, so paying month to month costs more than the numbers above. Check the vendor's pricing page before you buy.
Where Teamwork.com's paid plans split in two
The thing most write-ups skip is the gap between Basics and Accelerate. Basics, at 9.99 dollars per user a month billed yearly, gets you the four views, unlimited templates and billable time tracking. That's enough to run projects. But the features an agency usually buys this kind of software for, which are seeing who's overloaded, setting time allowances and retainers, and turning logged hours into client invoices, all sit on Accelerate at 24.99.
So if you bill clients by the hour, Basics lets you log and report the time, but it won't build the invoice from it. That's an Accelerate job. It's the single line I'd check first, because it decides whether you're really a Basics customer or an Accelerate one.
The second trigger is the free plan's cap. Free stops at a five-person maximum and 5 projects. Paid plans are priced per user, so once a sixth person needs a login, every seat moves onto a paid plan, not just the new one. If your team is six or seven people, plan for that from the start rather than finding out mid-project.
Automations step up by plan as well: 100 on Free, 5,000 on Basics, 20,000 on Accelerate and 100,000 on Optimize and Enterprise. Unless you automate heavily, I doubt that's what pushes you up a plan. Capacity and invoicing will get you first.
One more line worth reading: Teamwork AI is included in all paid plans for an introductory period, and the page says usage-based AI credits are coming. There's no credit price on the plan cards, so I wouldn't build a workflow around the AI on the assumption it stays bundled.
What you get inside Teamwork.com
Teamwork.com runs projects in Gantt, table, list and board views. You can start projects from templates (the limits table shows 2 on Free and unlimited on every paid plan) and reuse task list templates, and the table lists sub-tasks, tags and dependencies for structuring the work. Time is logged against tasks on every plan, and from Basics up you can track and report billable time. Work is organised by client, which tells you it's built for service firms rather than internal teams.
Accelerate adds smart forms that route incoming work requests, a live view of team workload and capacity, and connections to HubSpot and QuickBooks. Optimize goes further into resourcing: quotes, turning CRM pipeline into projects, planning tentative and active work, scheduling people by role or skill, multi-currency tracking, and revenue, cost and profitability insights, with Salesforce and NetSuite connections. Free and Basics both show US or EU data hosting.
If time tracking is the main reason you're shopping, my guide on how to choose a time tracking tool covers what to look for, and there's a wider round-up of AI productivity tools for small businesses if you're still deciding what kind of tool you need.
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Who Teamwork.com fits, and who should pass
It's a good fit for:
- Agencies and client-service firms that log billable time and want work organised by client.
- Teams that route client requests into projects and need to see who has capacity this week.
- Small groups who'll start free and move to Basics or Accelerate as the project count grows past 5.
I'd pass on it if you're:
- Hoping for capacity planning, time allowances or invoicing from logged time on Basics. Those begin on Accelerate.
- A group of more than five who wants to stay on the free plan for good.
- After a fixed price for Optimize or Enterprise on the page. Both go through a demo.
My verdict on Teamwork.com
I'd start on Free if you're a small agency of five or fewer with a handful of live projects, because the cap of 5 projects will tell you quickly whether you need more. If you bill by the hour and want invoices built from logged time, I'd skip Basics and trial Accelerate straight away, since that's where invoicing, capacity and retainers live. And I'd skip Teamwork.com altogether if you want resourcing features on the entry paid plan or you're a bigger team hoping to stay free.
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Frequently asked questions
Is Teamwork.com free?
Yes, there's a Free plan with no credit card required. It allows, as of Oct 2026, up to 5 projects, a maximum of five seats, 100 automations and 100MB of file storage.
How much does Teamwork.com cost per user?
Basics is 9.99 dollars per user a month billed yearly and Accelerate is 24.99 dollars per user a month billed yearly, each with a 14 day free trial. Optimize and Enterprise are priced through a demo.
Which Teamwork.com plan has capacity planning and invoicing?
Accelerate. Workload and live capacity planning, time allowances and retainers, and client invoices built from logged time all start there.
Is Teamwork AI included?
The pricing page says Teamwork AI is included in all paid plans for an introductory period, and that usage-based AI credits are coming.
