- How SuperGrok limits work since June
- What eats into the weekly pool
- Check your usage in Settings
- When you hit the weekly limit
- Extra Usage Credits or a bigger plan
- Cancel or change your plan
- Refunds depend on where you paid
- The SuperGrok Heavy invoice surprise
- Other SuperGrok limits worth knowing
- What I'd do with SuperGrok
- Frequently asked questions
SuperGrok is Grok's paid plan, and since the change rolling out in June 2026 its limits work as one shared weekly usage pool across Chat, Imagine, Voice and Build, instead of separate daily limits per product. When the pool runs out, paid features pause until your weekly reset, and Grok's own help docs say you can carry on by buying Extra Usage Credits, upgrading, or turning on Auto Top Up.
That's the short version as of Nov 2026, taken from the FAQ in Grok's own help docs (the docs site is branded SpaceXSI Docs, and the page says it was last updated on October 20, 2026). The FAQ doesn't list SuperGrok plan prices, so I won't guess at them. What it does explain, in useful detail, is how the pool drains, what happens when it's empty, and how to cancel or get a refund depending on where you bought.
How SuperGrok limits work since June
Before the change, each Grok product had its own daily limits. The FAQ is candid about why that annoyed people: you could run out of Imagine while still having plenty of Chat left. Now paid users get one flexible pool that you spend however you like across any Grok product, with no rule about which products you use.
The pool resets every week, on a schedule shown in the Usage tab in Settings. Don't assume a Monday reset. Check the tab, because that's where your own reset date and time live.
What eats into the weekly pool
This is the part most people miss. The pool isn't counted in messages. It's shown as a percentage used, broken down by product, and different products cost different amounts depending on how much compute they need. Grok's FAQ gives the contrast plainly: a chat message uses little compute, while generating a high-quality video or running a long coding task uses far more.
So two people on the same plan can have very different weeks. A team that mostly chats and asks questions will barely move the bar. Spend an afternoon making video clips in Imagine, or hand Build a long coding job, and you can burn through a big slice in one sitting. The product breakdown shows which habit is costing you, and API usage appears in that breakdown too.
Check your usage in Settings
- Open Grok on the web or in the mobile app (the Usage screen is on both).
- Go to Settings, then Usage.
- Read the progress bar, which shows how much of your weekly pool you've used.
- Look at the breakdown by product: API, Build, Chat, Imagine and Voice each get their own share.
- Note your weekly reset date and time.
- Check your Extra Usage Credits balance, which also sits on this screen if you've bought any.
When you hit the weekly limit
Hitting the limit isn't a hard stop, but it changes what you can do. Paid features pause until your weekly limit resets. You still keep Grok's free-tier limits on Chat and Voice, and the FAQ points out those are separate from your weekly pool and reset on their own schedule. For what that free tier covers, see what you get from Grok without paying.
So if you run dry on a Thursday, you're not locked out of Grok. You're back on free-tier chat and voice until the reset. To keep the paid features going straight away, you've got three options:
- Buy Extra Usage Credits, which are added to your account immediately.
- Upgrade to a higher plan for a larger weekly allowance.
- Turn on Auto Top Up, which adds credits when your balance gets low. You choose the amount and a monthly cap.
Extra Usage Credits or a bigger plan
Credits look like the easy fix, and for an odd busy week they are. As of Nov 2026, you can buy as little as $5 from the Usage tab on the web. The small print matters, though:
- They can only be bought on the web for now. The FAQ says in-app purchases on mobile will come in the future.
- They're only used after your plan's included weekly usage has run out.
- Top-up credits expire one year after purchase, unless stated otherwise.
- They're priced at standard rates, so the cost per action is higher than the effective rate you get from your plan's own weekly usage.
That last point is the one I'd underline. Grok's FAQ says a higher plan gives significantly more weekly usage at a lower cost per action than buying credits again and again. Top-ups suit occasional extra use. If you're going over most weeks, upgrading is likely the better value. Auto Top Up is handy, but it quietly turns the pricier route into the default, so set a monthly cap you're comfortable with if you switch it on.
Cancel or change your plan
Where you manage SuperGrok depends on where you subscribed, and this trips people up because the button you want might not be inside Grok at all.
| Where you bought | Where to cancel or change | Who handles refunds |
|---|---|---|
| Web (grok.com) | grok.com/?_s=billing while logged in, or Settings, then Billing | SpaceXSI, through the xAI Refund Request form |
| Google Play (Android) | Cancel in Google Play | SpaceXSI, through the xAI Refund Request form |
| Apple App Store (iOS) | Apple handles the transaction | Apple |
On the web, the steps look like this as of Nov 2026:
- Sign in to grok.com with the account you subscribed with.
- Go to Settings, then Billing, or visit grok.com/?_s=billing while logged in.
- Choose to change plan, update payment or cancel.
- If the Manage Subscription button won't open, try an incognito window or a different browser. The FAQ says ad-blockers and other extensions can block it.
Refunds depend on where you paid
For web and Google Play subscriptions, refunds go through the xAI Refund Request form. Sign in with the account you used for the subscription. Approved refunds typically go back to your original payment method within 5 to 10 business days. Apple handles all refunds for App Store purchases, so that request goes to Apple, not Grok.
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Two more rules worth knowing. If your Grok access came through X Premium, X processes any refund where the law requires one, and X Premium's own plans are a separate story. And if you've been using the developer side, xAI API credits are non-refundable, which is worth remembering before you load up a big balance for the Grok API.
The SuperGrok Heavy invoice surprise
Here's a catch the FAQ answers directly. If you get a large invoice you don't recognise, it isn't necessarily API usage. Grok's help docs say large unexpected invoices are often a SuperGrok Heavy yearly subscription. Before you dispute anything with your bank, check the purchase date and your subscription history. If a few people on your team share a card, ask around first.
A similar panic: you subscribed on the web, opened the iOS or Android app, and SuperGrok isn't there. The FAQ says your subscription is tied to the account you bought it with, so a different login is the usual cause, not a double charge. X Premium+ access only applies to the account linked with your X account. And if you created the subscription with Apple's private relay email, you must sign in with Apple.
Other SuperGrok limits worth knowing
- Every image and video from Imagine carries a Grok watermark. There's no setting to remove it, and the Acceptable Use Policy prohibits removing or obscuring it. More on the tool itself in my Grok Imagine walkthrough.
- 720p videos fall back to 480p once you hit the 720p cap for your tier.
- On the web you can attach up to about 100 files at once, against 20 on Android, and most files can be up to 150 MB each.
What I'd do with SuperGrok
I'd watch the Usage tab for a week before changing anything, because the product breakdown shows exactly where your pool goes. I'd skip Auto Top Up until I know my pattern. And if I found myself buying Extra Usage Credits twice in a month, I'd upgrade instead, since Grok's own FAQ says credits cost more per action than a plan's weekly usage. Vendor features and limits change often, so check Grok's own help docs for the latest before you buy.
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Frequently asked questions
Does SuperGrok still have daily limits?
Not for paid users. Since the change rolling out in June 2026, SuperGrok uses one shared weekly usage pool across Chat, Imagine, Voice and Build, which resets on the schedule shown in Settings, then Usage.
What happens when I use up my SuperGrok weekly limit?
Paid features pause until your weekly reset. You keep Grok's free-tier limits on Chat and Voice, and you can buy Extra Usage Credits, upgrade or turn on Auto Top Up to carry on straight away.
Can I buy Extra Usage Credits in the Grok app?
Not yet, as of Nov 2026. Grok's FAQ says credits can only be bought on the web for now, from the Usage tab, and they expire one year after purchase unless stated otherwise.
How do I get a SuperGrok refund?
For web or Google Play subscriptions, use the xAI Refund Request form while signed in with the account you subscribed with. App Store purchases are refunded by Apple, and X Premium refunds go through X.
Why did I get a huge Grok invoice?
Grok's help docs say large unexpected invoices are often a SuperGrok Heavy yearly subscription rather than API usage. Check the purchase date and your subscription history before disputing it.
