The right Kixie alternative depends on how your team sells by phone. Some tools live inside your CRM, some lead with texting, some are built for high-volume call centres and some fold calling into a full sales CRM. Whichever you pick, check the CRM link first, and ask how the vendor protects your numbers from being labelled as spam.
If your reps are dialling all day and fewer people pick up every week, it's tempting to blame the dialer. Sometimes that's fair, and sometimes it isn't. Kixie describes itself as an AI-powered sales platform with power dialing, click-to-call, call routing, voicemail detection and CRM integration. Teams usually leave because they want a different centre of gravity: more texting, deeper CRM ties, call centre scale or one tool for everything.
Below are nine alternatives, in no particular order. The table comes first for a quick scan, then a line on each tool, then a closer look at the four approaches and the number problem that catches a lot of teams out.
Nine calling tools compared in one table
| Tool | Approach | Good for |
|---|---|---|
| Aloware | CRM-native dialer | Calling and texting from inside HubSpot or Salesforce |
| CallHippo | VoIP phone system | A business phone system with virtual numbers |
| Close | Sales CRM with calling | Calls, email and CRM in one product |
| Convoso | Call centre dialer | Higher-volume outbound call centres |
| Mojo Dialer | Power dialer with CRM | A power dialer paired with its own CRM |
| PhoneBurner | Sales dialer | Getting through call lists quickly |
| Ringy | CRM with built-in dialer | Dialling and lead management in one CRM |
| Salesloft | Sales engagement platform | Larger teams acting on buyer signals |
| Salesmsg | Texting-first calling | Two-way texting and broadcasts with calling |
Short notes on every dialer
In alphabetical order.
Aloware
Best for: Teams on HubSpot, Salesforce or GoHighLevel who want to call and text leads without leaving the CRM, with managed 10DLC registration per the vendor.
CallHippo
Best for: Companies needing a VoIP business phone system with virtual numbers in many countries and an AI voice agent, according to its own site.
Close
Best for: Small sales teams that want calling, email and the CRM in one product, plus a built-in AI teammate that qualifies leads and books meetings.
Convoso
Best for: Outbound call centres running high volumes that want dialers and software built around raising contact rates.
Mojo Dialer
Best for: Reps who want a power dialer that comes with its own CRM and lead generation tools, rather than plugging into another system.
PhoneBurner
Best for: Sales reps working long call lists who want a dialer built for speed and more live conversations, which is the vendor's whole pitch.
Ringy
Best for: Small teams wanting a communications-focused CRM that dials, organises leads and automates tasks, so calling and follow-up sit together.
Salesloft
Best for: Bigger sales organisations wanting a sales engagement platform that turns buyer signals into action, with calling as one part rather than a pure dialer.
Salesmsg
Best for: Sales, marketing and support teams that sell by text first, with two-way SMS, broadcasts and calling linked to HubSpot or Salesforce.
Texting-led, CRM-native, call centre or all-in-one?
Inside your CRM. Aloware is built for teams who'd rather never leave HubSpot, Salesforce or GoHighLevel. Calls and texts happen from the record, which keeps logging tidy without reps copying notes across.
Texting first. Salesmsg is the one to look at if your buyers reply to texts faster than they answer calls. Two-way SMS and broadcasts are at the heart of it, with calling alongside.
Dialers that bring their own CRM. Ringy and Mojo Dialer each pair dialling with lead management, so a small team can run calling and follow-up from one screen. Close goes further, a full sales CRM where calling and email are part of the core product.
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Speed and scale. PhoneBurner is a sales dialer built around getting through lists fast. Convoso is aimed at higher-volume outbound call centres. CallHippo is a business phone system first, useful if you need virtual numbers in several countries as well as a dialer.
Sales engagement. Salesloft is the only big brand here, and it isn't really a dialer. It's a sales engagement platform where calling is one channel among several, so it suits larger teams with a wider process to run.
Low answer rates are often a number problem
A dialer is only as good as two things it doesn't control on its own: the link to your CRM and the reputation of the numbers you call from. When answer rates fall, the cause is often that your outbound numbers have been labelled as likely spam on the receiving phone. Switching dialers won't fix that if you carry the same habits and the same numbers across.
So ask each vendor how it handles number reputation. Can you see when a number has been flagged? Can you rotate or replace numbers? Do they help with registration for business texting where it applies? For texting in particular, US carriers expect business senders to register, which is why some vendors here mention 10DLC on their sites.
Then check the CRM side. A native integration usually logs calls, texts and recordings against the right record by itself. A connector built through a third-party automation tool can work, but it's one more thing to break. Rules on recording calls and texting prospects vary by country, so check your regulator's guidance before you scale up.
My advice on picking a sales dialer
Start with your CRM and work outwards. If you're settled on HubSpot or Salesforce and happy there, a CRM-native dialer will save more time than any feature list. If you're small and your CRM is a spreadsheet, a dialer with its own CRM can replace two tools at once. If you're running a call centre, look at the tools built for volume and don't compromise.
Whichever way you lean, my roundups of power dialers and auto dialer software cover more options if none of these nine feels right.
A one-week calling trial
- Connect the trial to your real CRM, not a demo account, and confirm calls and texts appear on the right records by themselves.
- Load a list your team would call anyway this week, so the answer rates mean something.
- Run the same number of calls through the trial as through your current setup, from fresh numbers if the vendor provides them.
- Compare connect rates, how quickly reps move between calls and how much they had to type afterwards.
- Ask the reps which they'd keep. They're the ones who'll use it every day.
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Frequently asked questions
What's the difference between a power dialer and an auto dialer?
A power dialer calls one number after another for a single rep, moving on when a call ends. Auto dialer is a wider term that also covers predictive dialers, which call several numbers at once and route answered calls to free agents.
Why are my sales calls being marked as spam?
Numbers get flagged when they make lots of short or unanswered calls, or when people report them. Ask your vendor how it monitors number reputation and whether you can replace flagged numbers.
Do I need a native CRM integration for a dialer?
It isn't essential, but it helps. Native integrations usually log calls and texts automatically, while connectors through automation tools add another link that can fail.
Can I text prospects from a sales dialer?
Many tools here include business texting. Rules on texting prospects vary by country and carrier, so check your regulator's guidance and any registration your provider asks for.
Is it legal to record sales calls?
It depends on where you and the person you're calling are. Consent rules vary by country and sometimes by state, so check your regulator's guidance before switching recording on.
