Gong Alternatives (2026): 10 Tools Compared

Gong is the name most people think of for conversation intelligence. It records sales calls, writes them up and shows managers what's working. That's brilliant for a big team, but it isn't the only way to learn from your calls, and a small business or solo consultant may want something lighter.

Below are ten Gong alternatives in no particular order, sorted alphabetically. Some are dedicated call-coaching platforms, some are friendly meeting recorders with sales features, and a couple sit inside wider sales platforms. I've taken every description from each tool's own website and directory listings rather than guesswork. If you're weighing up note-takers for your own calls, my piece on AI note-takers for sales calls goes into how they fit a sales conversation.

Gong alternatives side by side

In the free plan column, Yes means the tool's own site shows a permanent free plan, which is often limited. Trial only means a free trial but no ongoing free plan. No means the site shows neither and usually points you to a demo. Check the current terms on each site.

Tool	Type	Good for	Free plan
Attention	Conversation and revenue intelligence	AI follow-ups, CRM updates and call scorecards	No
Avoma	Meeting assistant	Notes, recordings and coaching for customer calls	Yes
Fathom	AI note taker	Recording and transcripts for individual reps	Yes
Jiminny	Conversation intelligence	Call coaching and deal insight for sales teams	Trial only
Modjo	Conversation intelligence	Call analysis for European B2B sales teams	No
Outreach	Sales engagement platform	Sequences with built-in call recording	No
Revenue.io	Salesforce-native platform	Live guidance during calls plus review afterwards	No
Salesloft	Revenue platform	Recording, transcripts and AI call summaries	No
Sybill	AI sales assistant	Call summaries, briefs and follow-up emails	Yes
tl;dv	Meeting recorder	Recording Zoom, Meet and Teams calls	Yes

Ten call recording and coaching tools to try instead of Gong

Attention

Best for: Sales teams who want calls, meetings and emails recorded, with AI agents handling follow-ups and CRM busywork.

Avoma

Best for: Smaller teams who want meeting notes and call coaching in one tool, with a free plan for people who just view recordings.

Fathom

Best for: Individual sellers and consultants who want their calls recorded and written up, starting on a free plan.

Jiminny

Best for: Sales teams with a CRM who want call recording, coaching and shareable clips, and are happy to start with a trial.

Modjo

Best for: B2B sales teams, especially in Europe, who want calls summarised, objections flagged and the CRM updated.

Outreach

Best for: Teams already running sales sequences who'd like call recording and meeting summaries in the same platform.

Revenue.io

Best for: Salesforce-based teams who want prompts shown while the rep is talking as well as call review later.

Salesloft

Best for: Larger sales teams who want call recording and analysis inside the platform they use to run outreach.

Sybill

Best for: Sellers who want call recordings, summaries and ready-drafted follow-up emails, starting on a free plan.

tl;dv

Best for: Freelancers and small teams who want meetings recorded and transcribed, with sales features on higher tiers.

What to look for in conversation intelligence software

Call recording tools can look the same in a demo, so decide what you want out of your calls before you watch one. These are the points worth weighing up.

• Recording and transcripts. Check it joins the video tools you use, such as Zoom, Google Meet or Teams, and handles phone calls if you make them.
• Summaries and follow-ups. A short summary and a drafted follow-up email save the most time for most people.
• Coaching features. If you manage a team, look for ways to share clips, comment on calls and spot patterns such as talk time and common objections.
• CRM connection. Notes that land in your CRM automatically mean fewer forgotten updates.
• Languages and accents. Test the transcript on your own calls, especially if you or your customers speak with strong accents or in several languages.
• Privacy and security. Look at where recordings are stored, who can see them and how long they're kept.

Asking vendors the right call recording questions first

• Am I recording my own calls, or do I need to coach a whole team?
• Which meeting and phone tools do my customers use?
• Does the tool join as a visible bot, or record quietly in the background?
• Can I try it on real calls before rolling it out?
• How do I delete a recording if someone asks me to?
• Will the team really read the summaries, or do we need something simpler?

Matching call recording tools to your sales team

• Solo consultants and freelancers usually need a simple recorder with good transcripts and a follow-up draft, not a full coaching platform.
• Small sales teams often like a meeting assistant that adds coaching clips and CRM notes.
• Teams already using a sales platform may find recording is built in, so they don't need another login.
• Larger teams and managers tend to want dedicated conversation intelligence with scorecards, deal views and reporting.
• Teams working across languages should check language support first, as it varies a lot between tools.

If you're trying to improve how your whole team works, my guide to sales team productivity tools covers the wider toolkit that surrounds your calls.

Telling people a call is being recorded

Before you record any sales call, tell the other person and give them the chance to say no. Rules on call recording and consent differ from country to country, and in some places everyone on the call has to agree. Many tools can announce the recording or show a notice, so look for that feature.

This isn't legal advice. Check the rules where you and your customers are based, and ask a solicitor if you're unsure. Also be clear about how long you'll keep recordings and who can see them.

Call recording missteps worth dodging

• Recording without saying so, which can break the rules and damage trust.
• Buying a coaching platform when all you needed was a note-taker.
• Ignoring the transcript quality until after you've rolled the tool out to everyone.
• Collecting hours of recordings that nobody ever reviews. Pick two or three things to look for each week.
• Forgetting to check how the tool handles requests to delete a recording.

The case for a smaller conversation intelligence tool

Smaller tools often focus on the everyday jobs, like clear notes and a quick follow-up, and they can be simpler to set up than enterprise platforms. Many also let you start on a free plan or trial.

Before you rely on one, check it's still being updated, read its help pages on storage and deletion, and run it on a few real calls. It's also worth looking at how easily you can export your recordings and notes if you change tools later.

Do you make a conversation intelligence or call recording tool? Tool makers can ask to be considered for a featured place on this list.

Making your call recording shortlist

Decide whether you need personal notes, team coaching or both, then shortlist two tools and use each on a handful of real calls. Compare the quality of the transcript, the usefulness of the summary and how simple a clip is to share. Keep the one you'll still open after a busy week.

Frequently asked questions

What is conversation intelligence?

It's software that records sales calls and meetings, turns them into transcripts and summaries, and highlights things like questions, objections and next steps so you can learn from each conversation.

Do I need conversation intelligence as a small business?

Not always. If you only take a few calls a week, a simple recorder with good notes may be enough. Dedicated coaching platforms make more sense once you have a team to train.

Is there a free alternative?

Several tools on this page show a free plan on their own sites. Free plans usually limit AI summaries or integrations, so test one on real calls.

Is it legal to record sales calls?

It depends on the country and sometimes the region. Tell people before you record and check the local rules, or ask a solicitor if you're unsure.

Will my customers mind being recorded?

Most people are fine if you ask first and explain why. Being open about it and offering to share the notes usually helps.