- Funeral home software at a glance
- Nine funeral home software options
- What the FTC Funeral Rule means for your arrangement software
- Case management, website provider or online arrangements?
- Choosing funeral software with your team
- Small details families notice
- Aftercare and staying in touch
- Moving records into new funeral software
- Training staff without disrupting families
- My plain advice on funeral home software
- Frequently asked questions
Funeral home software covers case management, arrangements, contracts, websites, obituaries and tribute videos, and some tools let families make arrangements online. Most funeral homes use one system for cases and another for their website, unless one provider does both. Nine options follow in no particular order.
Funeral directors carry a heavy load: grieving families, strict paperwork, tight timelines and details that must be right the first time. Software can take some of that weight by keeping every case in one place and cutting the retyping that leads to mistakes.
The nine options below are listed alphabetically and in no particular order, from case management systems to websites, tribute videos and online arrangements. Each description comes from the provider's own site, re-checked this week. For something gentle to share with families, my grief journal prompts may help.
Funeral home software at a glance
In the free plan column, Yes means the tool's own site describes free use or a free plan, Trial only means a time-limited trial and No means neither is stated on the pages we read. Most funeral software providers work through demos.
| Tool | Type | Good for | Free plan |
|---|---|---|---|
| Batesville | Funeral products and services | Homes that buy products there too | No |
| FrontRunner | Websites and marketing | Funeral home websites | No |
| FuneralOne | Websites and video | Webcasting services | Trial only |
| Gather | Case management | Every case detail in one place | No |
| Mortware | Case management | Long-standing case management | No |
| Parting Pro | Arrangements software | Online arrangements and cremation | No |
| Passare | Case management | Teams sharing case work | No |
| SRS Computing | Management software | Fewer re-keying errors | No |
| Tukios | Websites and tributes | Tribute videos and obituaries | No |
Nine funeral home software options
Batesville
Best for: Homes already buying caskets and products from this supplier that want related technology and services from one partner.
FrontRunner
Best for: Funeral homes that want a professional website, obituaries and marketing tools from a specialist provider.
FuneralOne
Best for: Directors who want to webcast and record services in-house and offer tribute videos to families.
Gather
Best for: Teams that want arrangements, case files and family collaboration handled in one modern system.
Mortware
Best for: Firms that want established case management and forms from a provider in the trade for many years.
Parting Pro
Best for: Cremation-focused firms that want families to make arrangements online and sign the paperwork digitally from home.
Passare
Best for: Funeral home teams that want shared case management, tasks and family collaboration in the cloud.
SRS Computing
Best for: Homes that want arrangement details flowing into the case record so staff don't type the same thing twice.
Tukios
Best for: Directors who want tribute videos, obituaries and websites from one provider with AI writing help.
What the FTC Funeral Rule means for your arrangement software
The FTC says families have the right to buy separate goods, such as caskets, and services, such as embalming or a memorial service, and don't have to accept a package that may include items they don't want.
What that means for you: your arrangement software should let families choose items one by one and produce a clear, itemised statement of what they've selected. Systems built only around packages can put a US funeral home on the wrong side of the rule.
Case management, website provider or online arrangements?
Case management systems hold the details of each death, the family's choices, contracts, tasks and forms. Website providers handle obituaries, livestreams, tribute videos and online condolences. Online arrangement tools let families start or complete arrangements from home, which many now expect for cremation.
Want AI doing the heavy lifting in your marketing?
I build the systems that handle the boring 80 percent, so you get your week back. Done properly, with the human kept in.
Check how these connect. Typing the same details into a case system and a website wastes time and invites errors at the worst possible moment.
Choosing funeral software with your team
- List every step of a typical case from first call to aftercare.
- Note where details are typed more than once today.
- Ask each provider to show your workflow, not a generic demo.
- Check how contracts and itemised statements are produced.
- Confirm how obituaries reach your website.
- Plan training around your quietest weeks.
Small details families notice
- Correct names and dates. Errors in obituaries are deeply upsetting.
- Clear statements. Families want to see exactly what they chose.
- Easy sharing. Simple links for service details and livestreams.
- Respectful design. Websites should feel calm and easy to read.
Aftercare and staying in touch
Many funeral homes now offer aftercare: anniversary messages, grief resources and invitations to remembrance events. Some software can schedule these gently. Done well, it shows families you care beyond the service, and it keeps your funeral home in mind when they or their friends need help in future.
Moving records into new funeral software
Funeral homes hold decades of records, and families may come back years later. Before switching, plan how historical cases, contracts and pre-need arrangements will move across and stay searchable. Ask each provider how they've handled migrations for homes like yours, and test a sample of old records after the move.
Training staff without disrupting families
Funeral homes can't pause for a training week. Train in small groups, start with the screens each person uses most and keep a printed quick guide at the desk for the first month. It's worth nominating one person who knows the system best, so everyone else has someone to ask when they're unsure.
Do you make funeral home software? Tool makers can ask to be considered for a featured place on this list.
My plain advice on funeral home software
Choose software that reduces retyping. Every time a name, date or detail is entered twice, there's a chance it'll be wrong, and families notice mistakes more than anything else.
Keep the family experience at the centre. Clear statements, simple online forms and a respectful website make a hard time a little easier, and that's what families remember and recommend. For help being found locally, see my local SEO checklist.
Frequently asked questions
What is funeral home software?
It's software for case management, arrangements, contracts, forms, websites, obituaries and tribute videos.
Is there free funeral home software?
None of the providers on this list describes a free plan on the pages we read; one offers a free trial for webcasting.
What is the FTC Funeral Rule?
It's a US rule giving families the right to buy separate goods and services instead of a package they don't want.
Can families make funeral arrangements online?
Yes. Some providers offer online arrangement tools, especially for cremation.
Do funeral homes need separate website software?
Some case systems include websites, but many funeral homes use a specialist website provider.
Can funeral software livestream services?
Some website and video providers offer webcasting and recording of services.
