- What connecting your Gmail inbox gives you
- Connecting Gmail in five clicks
- What HubSpot can see and do in your inbox
- Accounts and seats that can't connect
- The daily send cap on a Gmail Free account
- Setting it up for a sales team
- Turning the connection off
- Other CRMs and connectors that work with Gmail
- My verdict for solo sellers and small teams
- Frequently asked questions
Yes. HubSpot lets you connect a Gmail or Google Workspace inbox as an individual work email, so you can send one-to-one emails from the CRM, log emails, send sequence emails and use its sales tools in your inbox. Connect it under settings, General, Email. Some Gmail account types aren't supported.
What connecting your Gmail inbox gives you
Once your inbox is connected as an individual work email, four things open up: sending one-to-one emails from the CRM, logging emails to contact records, sending sequence emails, and using the sales tools inside your inbox.
Inside the app you can send and receive Gmail messages, schedule sends and edit drafts, and emails you send there can be logged and tracked. Gmail isn't the only option either. You can connect Microsoft Outlook, Microsoft Exchange or other accounts over IMAP, and you can connect more than one individual work email.
Connecting Gmail in five clicks
- Click the settings icon, then General in the left sidebar, then the Email tab.
- Click Connect email account and enter your address.
- Decide whether to tick Turn on inbox automation in the dialog.
- Choose Connect to your email provider, log in and pick the Google account.
- Review the permissions, click Allow, and wait for the confirmation that the inbox is connected.
If you're setting up the CRM from scratch, my HubSpot setup checklist puts this step in the right order.
What HubSpot can see and do in your inbox
Read the permissions screen before you click Allow. HubSpot states it can read, modify, create and send emails from the connected account, and tracked correspondence is visible to other users in your HubSpot account. If you mix personal and client mail in one inbox, think about that before connecting.
Connecting over IMAP is the narrower option. It gives access only to the email address, password, server information, email metadata and message bodies, and doesn't need any other Google apps connected.
Accounts and seats that can't connect
- Gmail accounts using Google's Advanced Protection Program aren't supported as an individual work email.
- One address can't be both your individual work email and a team email.
- Users with a View-Only seat can't connect an individual work email.
The daily send cap on a Gmail Free account
The HubSpot Knowledge Base page on daily send limits explains the second trap. Custom send limits apply per connected work email over a rolling 24-hour period, and HubSpot enforces a cap of 350 a day on a Gmail Free account (as of Nov 2026), even if your own limit is set higher. Bulk sequence enrolment is also limited to three emails per minute. If you're planning outreach from a personal Gmail address, those two numbers set your pace, and a Google Workspace address on your own domain is the more sensible home for sales mail.
Sequences are where the connection earns its keep. If you're writing your first one, my HubSpot sequence prompt pack gives you a head start on the copy.
Setting it up for a sales team
Each salesperson connects their own inbox as an individual work email, so their emails log against the contacts they work with. A shared address such as sales@ or hello@ belongs in a team email instead, because one address can't be both. Anyone on a View-Only seat will need a different seat before they can connect.
Turning the connection off
Go to Settings > Integrations > Email Integrations and click Disable, or revoke access from inside your Google account.
Other CRMs and connectors that work with Gmail
Pipedrive's email sync supports Google Apps and Gmail, Office 365 and Outlook, Microsoft Exchange (EWS) and any IMAP account.
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My verdict for solo sellers and small teams
Connect it. Logging every client email to the right contact without copying and pasting is the single biggest time saver in the CRM. Use a Workspace address rather than a personal Gmail one if you'll send sequences, keep personal mail out of that inbox, and add a Gmail helper or two from my list of Chrome extensions for Gmail if you live in your inbox.
Want your tool on this list? Featured spots and reviews here are paid partnerships. Here's how to partner with me.
Frequently asked questions
Does HubSpot integrate with Gmail?
Yes. You connect a Gmail or Google Workspace inbox as an individual work email under settings, General, Email.
Does it work with Google Workspace?
Yes, Gmail or Google Workspace inboxes can be connected, apart from accounts using Google's Advanced Protection Program.
Can I connect more than one inbox?
Yes, you can connect multiple individual work emails.
Who can see my tracked emails?
Correspondence you track is visible to other users on your HubSpot account.
How do I disconnect Gmail?
Go to Settings > Integrations > Email Integrations and click Disable, or revoke access in your Google account.
