- Virtual phone number apps compared
- Ten virtual number apps, A to Z
- How a virtual phone number app works
- What to look for in a virtual phone number app
- Second number app or full business phone system?
- Setting up a virtual business number without hiccups
- Choosing your virtual phone number app
- Frequently asked questions
A virtual phone number app gives you a second number on the phone you already own, so work calls and texts stay separate. The right app depends on your country, whether you work alone or in a team, and whether you need texting. This page lists ten apps in no particular order.
Giving out your personal mobile number to every customer, supplier and enquiry form soon gets messy. Calls arrive during dinner, texts mix with family chats and you can't switch off. A virtual phone number app gives you a second number that rings on the phone you already own, so work and home stay apart.
I've gathered ten apps here in no particular order, listed alphabetically. Some are simple second-number apps for sole traders, others are full business phone systems for small teams, and I've included UK and US options. Each description comes from the app's own website. If you're thinking about AI answering your calls, my guide to AI voice agents for small business phones covers that side.
Virtual phone number apps compared
In the free plan column, Yes means the app's own site describes a free version or a free number. Trial only means a free trial with no lasting free plan. Availability varies by country, so check that each app works where you and your callers are.
| Tool | Type of app | Good for | Free plan |
|---|---|---|---|
| Burner | Second number app | Short-term numbers you can delete or switch | No |
| CircleLoop | UK cloud phone system | UK businesses wanting a local number on any device | Trial only |
| Dialpad | Business communications app | Calling, video and messaging with AI notes | Trial only |
| Google Voice | Phone number service | A US number for calls and texts | Yes |
| Grasshopper | Virtual business phone | A business line with forwarding and texting | Trial only |
| Hushed | Second and temporary numbers | Temporary local numbers in many area codes | No |
| Quo | Shared business phone system | Small teams sharing one business number | Trial only |
| Sideline | Second number app | A separate work number on your own phone | No |
| Talkroute | Virtual phone system | Calls, texts and video from desktop and mobile | Trial only |
| TextNow | Calling and texting app | A free US number for talk and text | Yes |
Ten virtual number apps, A to Z
Burner
Best for: People who want a second number they can switch or delete, for listings, dating or short projects.
CircleLoop
Best for: UK small businesses that want local numbers, call recording and voicemail transcription across desktop and mobile apps.
Dialpad
Best for: Growing teams that want calls, meetings and messages in one app, with AI transcription and call recaps.
Google Voice
Best for: US-based solo owners who want a second number for calls and texts that rings on the devices they already use.
Grasshopper
Best for: Small businesses that want a local, toll-free or vanity number with forwarding, texting and voicemail to email.
Hushed
Best for: Owners who want private or temporary numbers in different area codes, with forwarding and custom voicemail.
Quo
Best for: Small teams who want to share business numbers, route calls and have an AI agent pick up missed calls.
Sideline
Best for: Sole traders who want a work number on their own smartphone, with separate voicemail and auto-replies.
Want AI doing the heavy lifting in your marketing?
I build the systems that handle the boring 80 percent, so you get your week back. Done properly, with the human kept in.
Talkroute
Best for: Small businesses that want a virtual phone system with calling, texting and video meetings across devices.
TextNow
Best for: People in the US who want a free number for everyday talk and text, with the option to add data.
How a virtual phone number app works
A virtual number isn't tied to a SIM card. Calls and texts travel over the internet or your mobile network to an app, so one phone can carry two or more numbers. Most apps let you set business hours, send calls to voicemail after hours and see which number someone dialled before you answer.
What to look for in a virtual phone number app
- Numbers in the country and area code your customers expect, whether that's a UK local number or a US area code.
- Texting as well as calling, because many customers would rather send a message.
- Separate voicemail with your own greeting, ideally with transcripts sent to email.
- Business hours and call forwarding so you aren't on call around the clock.
- Apps for every device you use, including a desktop app if you work at a computer.
- Number porting, so you can bring an existing number in or take it with you later.
- Shared numbers and call routing if more than one person answers the phone.
Second number app or full business phone system?
- Sole traders who just need a separate line usually do well with a simple second-number app.
- Small teams sharing one public number need a business phone system with routing and shared inboxes.
- Businesses that run video calls as well may prefer an app that bundles meetings, and my roundup of Zoom alternatives covers more of those.
- Anyone booking lots of appointments by phone might look at automating that step too, as I explain in what an AI appointment setter does.
Setting up a virtual business number without hiccups
- Record a short, friendly voicemail greeting that names your business.
- Set business hours before you share the number, so late calls go to voicemail.
- Update your website, email signature and social profiles in one go.
- Test calls and texts from a friend's phone, including from abroad if you've got overseas customers.
- Check emergency calling rules, because some virtual numbers can't be used for emergency calls.
Do you make a virtual phone number or business calling app? Tool makers can ask to be considered for a featured place on this list.
Choosing your virtual phone number app
Start with where your customers are and whether you're answering alone or as a team. Shortlist two apps that offer numbers in the right country, try each one with real calls and texts for a few days, and keep whichever feels natural to use. Your number is part of your brand, so pick one you'll be happy to keep for years.
Frequently asked questions
What is a virtual phone number?
It's a phone number that isn't tied to a physical SIM or landline. Calls and texts reach you through an app on your phone or computer.
Is it possible to run two numbers on one phone?
Yes. A virtual number app adds a second number alongside your normal one, and many phones also support dual SIM or eSIM.
Can I keep my number if I switch apps?
Often, yes. Many apps support number porting, but check the rules for your country and number type before you commit.
Do virtual numbers work for texting?
Many do, though texting support can vary by country and number type. Check before you print the number on your marketing.
Can I get a UK number if I'm abroad?
Some business phone apps offer UK numbers to customers outside the UK. Read each provider's terms on who can sign up and where.
