The best laundromat software depends on which job you need done: taking card and mobile payment at the machines, running the store day to day, or adding pickup and delivery. Before you choose, find out who controls your machine payment hardware, because that decides what you can add. Seven tools follow, in no particular order.
A laundromat doesn't work like a shop with a till. Your customers pay a machine, often with nobody watching, and everything the software can do depends on how it talks to that machine.
So here's the list first, and the question to ask before you speak to any of them comes straight after it. Descriptions come from each vendor's own site, as of Nov 2026.
Seven laundry systems, one line each
Card Concepts Inc (CCI)
Best for: Stores moving to networked card readers, with a kiosk where customers add value to a loyalty card using cash, coins or card, as its site describes.
Cents
Best for: Owners who want orders, sales and payments together; its site says you can see which machines are running and add pickup and delivery using your own drivers.
CleanCloud
Best for: Laundromats, dry cleaners, laundry services and alterations shops needing point of sale, pickup and delivery, marketing and workflows from one vendor.
Laundroworks
Best for: Laundry card payments run from a central kiosk; its site says it integrates with all machine types and works offline with no central point of failure.
PayRange
Best for: Going cashless with mobile payment hardware built for unattended retail, including laundry; its site notes that it now includes KioSoft.
SMRT Systems
Best for: Dry cleaning plants rather than self-service stores: cloud POS, routes, payments, assembly and marketing for owners adding dry cleaning or route work.
The Laundry Pass
Best for: Multi-unit laundry rooms, laundry services and laundromats wanting a simple card system, which its site says is aimed at keeping customers coming back.
Who controls the machines?
Laundromat software is only as flexible as the machines it talks to, and that depends on who owns and runs them. ENERGY STAR's page on commercial clothes washers describes two ways equipment reaches a site: a route operator places it and provides maintenance and coin collection, or a distributor sells or leases it and running the laundry room is up to you.
Here's my advice from that, and it's mine rather than ENERGY STAR's: ask who controls the machine payment hardware before you buy anything. If a route operator's in charge, your options may be limited to what they agree to. If you own or lease the machines, the decision's more likely to be yours, but it still has to work with the machines you've got.
Put these questions to your supplier or operator in writing:
- Who owns the machines and the readers on them?
- Does our agreement limit what can be fitted to them, or which payment system they use?
- Which card and mobile systems have you seen working on these models?
- What happens to existing readers and coin mechanisms if we change?
- Who do customers call when a machine takes their money and doesn't start?
Bring the answers to your first demo. They'll save everyone a lot of time.
What each laundry tool is for
| Tool | Kind of tool | Good for |
|---|---|---|
| Card Concepts Inc (CCI) | Card payment system | Networked card readers and a value-loading kiosk |
| Cents | Laundry management | Orders, sales and payments in one system |
| CleanCloud | Laundry POS and delivery | Point of sale plus pickup and delivery |
| Laundroworks | Payment system | Card payments run from a central kiosk |
| PayRange | Mobile payments | Cashless and mobile payment on unattended machines |
| SMRT Systems | Dry cleaning POS | Dry cleaning plants and route work |
| The Laundry Pass | Card payment system | A simple card system for repeat customers |
Take payment, run the store, add delivery
Take payment at the machines. Laundroworks, Card Concepts Inc (CCI) and The Laundry Pass are card systems, built around a laundry card rather than coins. PayRange leads with mobile payment instead, and its hardware is used in unattended retail beyond laundry. If you also sell from a counter or a vending corner, see my guide to kiosk software for the wider picture.
Run the store. Cents puts orders, sales and payments in one system, and its site talks about seeing which machines are running. Ask how that connects with your own models.
Want AI doing the heavy lifting in your marketing?
I build the systems that handle the boring 80 percent, so you get your week back. Done properly, with the human kept in.
Add a delivery side. CleanCloud describes point of sale with pickup and delivery. A delivery round is a different business from a self-service store: it has orders, routes, customer accounts and drivers, so your software has to deal with all of that as well as the machines.
If you're comparing general tills for a counter or wash-and-fold service, my list of POS systems for small businesses shows what the general options do. They won't talk to your washers on their own, so don't expect them to.
My advice before you change a single reader
Work out which job's hurting first, and don't try to fix all three at once. If you've got a coin-only store and customers who've stopped carrying coins, payment is the job. If you can't see what's happening across your store, it's management. If you've got spare capacity and regular customers asking about collection, it's delivery.
Change one thing and start small. Try a new payment system on a few machines if your supplier allows it, and keep your old route open while customers adjust. Regulars who've used the same machines for years won't all switch happily in a week, and a clear sign on the wall does more than a lot of marketing. Then ask each vendor what happens when the internet connection drops, because a machine that won't start is a customer who won't come back.
If dry cleaning is part of your plan
A self-service laundromat and a dry cleaning plant are different businesses, and only some of this software covers both. SMRT Systems is built for dry cleaning plants, so it belongs on your shortlist if you're adding that work or route collection, and it's a weak match for a purely self-service store.
Tickets, garments, assembly and customer orders are what dry cleaning systems are built around, while a self-service store cares about machines and card balances. Before you sign with anyone, ask to see both sides working together using your own example: one wash-and-fold order, one dry cleaning item and one self-service customer. If that needs two logins, you know what you're buying.
Do you make laundromat or laundry software? Tool makers can ask to be considered for a featured place on this list.
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Frequently asked questions
What is laundromat software?
It's a loose term for three kinds of product: card and mobile payment systems for the machines, management software for orders and the store, and pickup and delivery tools.
Can I add card payments to my existing machines?
It depends on your machines and who controls them. Some vendors say they integrate with all machine types, but ask your supplier or operator first and check it on your own models.
What's the difference between a route operator and a distributor?
ENERGY STAR describes a route operator as placing equipment and providing maintenance and coin collection, while a distributor sells or leases it and the running is up to you.
Do I need separate software for pickup and delivery?
Not always. Some laundry systems include it. Ask how orders, routes and customer accounts connect to everything else, and whether your own drivers can use it.
Is dry cleaning software suitable for a laundromat?
It's built for garments and tickets rather than self-service machines, so it's usually only a match if you're adding dry cleaning or route work.
What should I ask before signing with a payment vendor?
Ask who owns the readers, what happens when the connection drops, how customers load value, and what you'd do with those balances if you ever changed systems.
