Yes. Front has mobile apps for iOS and Android, plus desktop apps for macOS and Windows and a web app. On your phone you can reply, tag, snooze, check the calendar and act on push notifications. Some desktop features aren't there, including analytics, sequences, and the settings for templates and signatures.
Yes, on both phone platforms
The download page lists apps for iOS, Android, macOS and Windows, and you can also launch the shared inbox in a web browser. The help centre says the mobile app was refreshed to mirror the desktop and web experience, so if you know the desktop layout you'll find your way around quickly.
On iPhone and iPad it's a single universal app, and the App Store listing says it needs iOS 17.6 or later. Android users get it from Google Play.
What you can get done from your phone
- Reply with attachments, message templates or AI-assisted composing, then choose Send, Send & Archive, Send Later or Send & Snooze.
- Add and remove tags on a conversation.
- Act on push notifications straight away, with quick actions to Comment, Mark as Read or Archive.
- Check a calendar with single-day and three-day views.
- Download open conversations from the past 30 days for offline viewing, under Data storage.
- Write drafts offline; they send automatically once you reconnect.
One useful detail for anyone sending photos from a job site or event: when you attach images larger than 1024x768px, you can optimise them, which resizes the longest edge to 1024px. That keeps replies light on a mobile connection.
On iOS only, you can also set it as your default email client, so tapping an email address anywhere on the phone opens a draft there.
What stays on desktop or web
The mobile app doesn't cover everything. According to the Front Help Center article on the mobile app, it doesn't support:
- Onboarding for new users, or the full set of personal settings.
- Settings for message templates, signatures, inboxes or rules.
- The full contact manager, or changing the default send button.
- Creating, editing, renaming, deleting or archiving tags.
- Analytics and sequences.
Even which push notifications you receive is chosen on the desktop app or in a web browser, under Notifications. So the first time you set up a phone, expect to do a few minutes of work on a computer before the notifications behave the way you want.
Getting it onto a phone
Download the app from the App Store or Google Play and log in. If you don't have an account yet, your administrator invites you first. The app is optional; anyone who'd rather not install it can use the web version instead.
If your team runs support or sales from a shared inbox, it's worth agreeing who carries the app and responds out of hours, and who only checks in on desktop. This cheat sheet of inbox triage rules is a good starting point for that conversation, and this guide to AI inbox triage for small businesses shows where automation can take some of the load.
A simple routine for answering on the move
A little planning makes the phone app far more useful. Before you leave the office, open notifications on the desktop and keep only the ones that need a fast answer, such as conversations assigned to you or comments that mention you. Everything else can wait until you're back at a screen, and your phone stays quiet enough that you'll notice the alerts that matter.
If you're heading somewhere with poor signal, a train or a flight, download your open conversations first so you can read them offline, and write replies as drafts on the way. They'll go out on their own once you're connected again. Send Later is handy here too, when you'd rather a reply land at the start of the customer's working day than at eleven at night.
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Other shared inboxes with phone apps
Missive's download page lists apps for iOS and Android alongside macOS, Windows and a web app. Hiver offers a mobile helpdesk app for iOS and Android that lets support teams manage conversations across channels. If you're comparing the wider field, see my list of other shared inbox tools.
My verdict on working from your phone
Treat the phone app as your triage tool. It's very good at keeping conversations moving: reply, snooze, tag, archive and act on notifications without opening a laptop. Do the setup work, templates, signatures, rules, tags and notification choices, on desktop first, and you'll find the mobile app does everything you need between meetings.
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Frequently asked questions
Is there a Front app for iPhone and Android?
Yes, both, through the App Store and Google Play.
Can I use Front offline on mobile?
You can download open conversations from the past 30 days, and drafts written offline send when you reconnect.
Can I manage tags in the mobile app?
You can add and remove tags on a conversation, but not create, edit, rename, delete or archive them.
Is installing Front required?
No. The app is optional and it also runs on the web.
Can I make Front my default mail app?
On iOS only.
