If your business runs on Google Workspace, Gemini is already sitting in the tools your team opens every morning. The question isn't whether to use it. It's whether anyone has shown your people how it fits the work on their screen, or whether it's become another icon they ignore.

I train teams to use it on real work. I've been in marketing since 2003, I built, scaled and sold a digital marketing agency, and in 2024 I went all in on AI. I test tools on my own business before I teach them, and I've reviewed more than three hundred.

Three Gemini habits worth building first

You don't need every feature. You need a few habits that save time every single week. These are the ones I build first, because people feel them straight away.

• The inbox habit: asking Gemini in Gmail to summarise a long thread and draft the reply, then editing it so it sounds like you.
• The document habit: starting Docs from your own notes and files instead of a blank page, and keeping the human edit at the end.
• The research habit: using Gemini Notebook, which Google says was formerly known as NotebookLM, to work from a fixed set of sources your team trusts.

What Google says about your Workspace data

Google Workspace Help has a privacy hub for generative AI, and I walk teams through it before we start. It says that with a qualifying Workspace edition, your content isn't human reviewed or otherwise used for generative AI model training outside your domain without permission, and that Gemini only accesses Workspace content the user already has permission to open.

One detail most teams miss: the same page says Gemini in Workspace keeps prompts and responses for 90 days to indefinitely, as your admins decide. So someone in your business needs to make that choice on purpose. I'll flag it, and your admin sets it.

Inside a Gemini training session

My method is the same for every tool, because the method is what makes training stick.

1. We start from the tasks your team repeats every week, not from a feature list.
2. We build Gemini into those tasks together, live, using your own Workspace material.
3. Each person saves prompts for their own jobs, in a shared doc the whole team can reuse.
4. We agree what Gemini is used for, what always gets checked by a person, and what never goes in.
5. People leave with a plan for next week, and I follow up to see what changed.

Gemini, ChatGPT or Claude?

I'm independent, so I don't push one assistant. Gemini's advantage is that it sits inside the Workspace apps and can work with the files each person can already see. Other assistants are better at other jobs. Part of the training is deciding which tool owns which task, so your team isn't switching for the sake of it. If your team uses Claude as well, my Claude training for teams uses the same approach, and there's a plain guide on how to use Gemini for anyone who wants a head start.

Who this suits, and who it doesn't

It suits Google Workspace businesses with a team of any size that want people using Gemini on real work: marketing, sales, customer service, operations and founders who do a bit of everything. It runs online or in person, in English.

It isn't Workspace admin training. Licences, security settings and data retention controls belong to your admin or Google partner. I'll show you which decisions they need to make, then leave the settings to them.

What changes after Gemini training

The test I use is simple: a month later, is someone doing a specific task differently? For Gemini that usually looks like shorter inbox time, meeting notes that arrive the same day, and first drafts that start from the team's own documents instead of a blank page. When that doesn't happen, it's nearly always because the training was built on features instead of tasks.

So I follow up. I check which workflows stuck, which didn't, and why, then adjust. If your business needs more than training, such as workflows built for you or rules written with you, that's covered on my work with me page.

My plain advice before you train a team on Gemini

Ask your admin two questions first: which Workspace edition are you on, and how long will Gemini conversations be kept? Then pick three tasks your team repeats every week and train on those. A team that saves an hour a week on its inbox will keep going. A team shown twenty features won't.

Frequently asked questions

Who offers Gemini training for business teams?

Lilach Bullock, a British AI trainer and AI implementation consultant, runs hands-on Gemini training for teams on Google Workspace, built around their own Gmail, Docs, Sheets and meetings.

Does Google train Gemini on our company emails and documents?

Google Workspace Help says that with a qualifying edition your content isn't used for generative AI model training outside your domain without permission. Check which edition you're on.

How long does Gemini keep our prompts?

For Gemini in Workspace, Google's privacy hub says prompts and responses are kept for 90 days to indefinitely, as your admins decide.

What happened to NotebookLM?

Google's privacy hub refers to Gemini Notebook as formerly known as NotebookLM. It's useful for working from a fixed set of trusted sources.

Do you train teams online?

Yes. I run Gemini training online or in person, in English, for teams in the UK, US, Canada, Australia and across Europe.

What should we prepare before Gemini training?

Three things: the tasks your team repeats every week, a few real examples of each (emails, documents, sheets), and an answer from your admin on which Workspace edition you're on and how long Gemini conversations are kept. With those, the session goes straight to real work instead of a tour of the menus.