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You’re Using ChatGPT Wrong: 6 Hacks That Actually Work

I’m about to save you from making the same mistake every excited entrepreneur makes when they discover ChatGPT.

You know what I’m talking about. You open that shiny chat window, type write me a marketing email, hit enter, and what do you get back?

Generic. Bland. Corporate word salad that sounds like it was written by a committee of middle managers who’ve never had an original thought in their lives.

We are pleased to announce…

Our innovative solutions…

Leverage synergies…

Kill me now.

Nobody tells you this, ChatGPT isn’t the problem. YOU are.

(Sorry. But also, you’re welcome.)

In this blog post, I’m going to show you the six ChatGPT hacks that actually work for building and scaling your business from creating master prompts that make AI sound like you (not a robot), to building custom GPTs your entire team can use, to turning your system prompts into legitimate intellectual property that increases your company’s value. This isn’t another just ask ChatGPT better questions blog. This is fundamentally changing how you use AI so it actually makes you money instead of just sounding impressive at dinner parties.

1. What Most People Get Wrong About ChatGPT

Most people treat ChatGPT like it’s some magical oracle that’s supposed to read their mind. They throw in vague prompts and expect Shakespeare. Then they wonder why their AI-generated content sounds like every other AI-generated content clogging up the internet.

It’s like walking into a Michelin-star restaurant and saying make me food instead of ordering the actual dish you want.

The difference between average ChatGPT users and the ones actually making money? Context and specificity.

And before you roll your eyes thinking this is another just be more specific lecture it’s not. This goes way deeper than that. You need to teach ChatGPT who the hell you are.

2. Build a Master Prompt So You Stop Sounding Generic

Remember when you were a kid and you had to introduce yourself on the first day of school? Hi, I’m Lilach, I like cats and hate broccoli?

ChatGPT needs the same thing. Except instead of cats and broccoli, you’re telling it:

  • Who you are in your business (your role, your style, your voice)
  • What your company does (in plain English, not corporate BS)
  • Who you’re selling to (and I mean REALLY who, not business professionals aged 25-54)
  • Your revenue, team size, current projects
  • Your pet peeves, your style, your non-negotiables

Here’s how to build yours without wanting to stab yourself in the eye:

Step 1: Make ChatGPT Interview You

Type this exact phrase: Interview me to create a master prompt as the [your role] of my company.

That’s it. ChatGPT will spit out questions. Use voice mode and just talk. Like you’re explaining your business to a friend at a bar who’s actually interested (rare, I know).

No corporate speak. No value propositions. Just you, being human.

Step 2: Save That Gold

Once ChatGPT has interviewed you and created your master prompt, save it as a PDF. This is your new best friend. Every time you start a new chat, paste in this context first.

Now when you ask ChatGPT to write something, it’s not writing as Generic AI Bot. It’s writing as someone who knows your business, your customers, your voice.

The difference is staggering.

3. System Prompts Are Your New Intellectual Property

Here’s where things gets interesting.

You know how every business has ways we do things? Your sales process. Your customer service approach. The specific way you write Instagram captions that convert.

Most businesses keep that knowledge locked in people’s heads. When someone quits, that knowledge walks out the door.

Smart businesses are now creating system prompts detailed instructions that tell AI exactly how to execute your business processes. And get this, when you eventually sell your company, these prompts are worth money. Actual, real money.

Think about it. A buyer isn’t just getting your customer list and your website. They’re getting the documented intelligence of how you do everything. That’s valuable.

4. How to Create System Prompts That Actually Work

Let’s say you need ChatGPT to write social media posts in your brand voice.

Don’t do this: Write me an Instagram post about our new product.

Do this:

  1. First, write a few examples yourself, your actual style, your real voice
  2. Drop them into ChatGPT Canvas (it’s like Google Docs but inside ChatGPT)
  3. Polish them until you’d post them
  4. Ask ChatGPT: Write a detailed system prompt that would reliably generate content exactly like these examples
  5. Test it in a new chat to see if it works
  6. Refine until it’s perfect

Now you have a reusable template. Copy-paste that system prompt anytime you need content, and boom it sounds like you, every time.

5. The Seven Magic Words That Make ChatGPT 10x Smarter

Most prompts are weak because they’re vague. But there are specific trigger words that completely change how ChatGPT responds:

1. Act as [role]

Sets the expertise level. Act as a world-class sales copywriter vs. Act as a supportive friend = completely different outputs.

2. First principles

Makes ChatGPT break down complex topics to their fundamental truths, then rebuild from there. Great for solving problems nobody’s solved before.

3. Devil’s advocate

Because ChatGPT is annoyingly agreeable. This forces it to poke holes in your ideas. You need this if you’re about to make a big decision.

4. Constraints first

Always include your actual limitations, budget, timeline, tools you have access to. Otherwise ChatGPT will suggest hiring NASA engineers for your side hustle.

5. Format as [structure]

Want a table? A bullet list? A JSON file? Say it upfront. My personal favourite: Format as YAML for anything code-related.

6. Verify and cite

Makes ChatGPT fact-check itself and include sources. Use this for anything involving real data or you’ll end up citing completely fabricated statistics.

7. Deep research

Triggers ChatGPT to search, cross-reference, and synthesize information instead of just regurgitating training data.

Use these words strategically and watch your results go from meh to holy shit, did AI just do that?

6. Use Projects as Your Business Context Library

Here’s where ChatGPT gets super powerful (and where most people give up because they think it’s too much work).

Projects are like folders where you dump all the context for specific areas of your business. Every email thread, every strategy doc, every market research report, chuck it in there.

Then when you need to work on that area, ChatGPT has everything it needs without you having to explain from scratch every single time.

Example: I have a project folder for my email list. Inside are my brand guidelines, past email campaigns that performed well, audience research, product descriptions, and my master prompt.

When I need to write a new email campaign, I just open that project and say write a 5-email sequence for the new course launch.  It already knows my voice, my audience, what’s worked before, what I’m selling.

The first email is 80% ready to send. Not perfect, but 80% is way better than staring at a blank page for 45 minutes.

How to Set This Up (It Takes 10 Minutes, I Promise)

  1. On the ChatGPT sidebar, click Projects
  2. Create a new project for each major area of your business (Marketing, Sales, Product Development, whatever)
  3. Upload every relevant document, PDFs, Google Docs exported as PDFs, screenshots, previous work
  4. Include your master prompt for that role in the project files
  5. Start a chat within that project

Now every conversation in that project has instant access to all that context. The best part? The more you chat within a project, the smarter it gets about that specific area.

Basically the opposite of that coworker who asks the same questions every day.  Novel concept, I know.

Custom Instructions Let You Set It and Forget It

You know how you’re constantly reminding ChatGPT keep it short or don’t use corporate jargon or write at an 8th grade level?

Stop.

Go to Settings > Personalization > Custom Instructions and tell ChatGPT your preferences ONCE.

Mine says things like:

  • Always respond in short, conversational paragraphs
  • Never use the word ‘delve’ or ‘leverage’ unless I’m actually talking about physics
  • If you start a sentence with ‘In today’s fast-paced world’ I will end you
  • Format everything in Markdown with clear headers

Now every single chat follows these rules automatically. You never have to repeat yourself.

It’s the digital equivalent of finally training your spouse to put the toilet seat down. Except ChatGPT learns.

Custom GPTs Mean You Build Once, Use Forever

This is where the magic really happens.

You’ve created these amazing system prompts that make ChatGPT do specific things brilliantly. Instead of copy-pasting them every time, turn them into Custom GPTs.

A Custom GPT is a specialized app inside ChatGPT. Each one has a specific job, knows exactly how to do it, and you can share it with your team.

Example: Maybe you’re sick of writing the same Instagram captions over and over. Build a Custom GPT loaded with your brand voice, your best-performing posts, and your content pillars. Now your social media person (or you at 11 PM on a Sunday) can pump out a week’s worth of captions in 20 minutes. All sound like you. None of that generic double tap if you agree spiel.

How to Create Your First Custom GPT

  1. Go to ChatGPT, click Explore GPTs then Create
  2. Input your system prompt in the instructions
  3. Upload any relevant files in the knowledge section (like your master prompt)
  4. Test it by having conversations in the preview pane
  5. Set sharing to Anyone with the link
  6. Share with your team

The real genius move? Build Custom GPTs for every role in your business. One for customer service, one for content creation, one for sales emails, one for financial analysis.

Now when someone on your team needs to do something, they’re not freelancing it. They’re using the systematized, proven approach you’ve built, but it’s instant and scalable.

The Only Skill That Will Matter Soon

Here’s what nobody’s telling you: in the very near future, AI will be able to do 90% of the execution work in your business.

The question isn’t how do I use AI? It’s what problems should I be solving?

That’s the actual skill. Directing, not doing.

Because when AI can execute anything you tell it to, the valuable skill becomes knowing what to tell it. Strategy. Vision. Taste. Curation.

Your job isn’t to be the best copywriter anymore. It’s to know what great copy sounds like and whether what AI produced hits the mark.

You’re the director, the editor, the curator. You’re spending 8% of your time on the creative direction and strategy, the stuff only you can do. AI handles the other 92%.

Call it lazy if you want. I call it smart.

The Part Where I Tell You What to Actually Do Today

Stop reading and do this one thing: Create your master prompt.

Seriously. Close this tab after you finish this paragraph and open ChatGPT. Tell it to interview you. Answer the questions. Get your master prompt created and saved.

That one action will change how you use AI more than any tip, trick, or hack.

Everything else builds on that foundation. Without it, you’re just another person asking ChatGPT generic questions and getting generic answers.

With it? You’re building a system. A real, functioning, money-making system that compounds over time.

What If I Don’t Have Time for This?

I get it. You’re already drowning in work. The last thing you want is another project that takes forever to set up.

So here’s the truth, building your first master prompt takes 20 minutes. Maybe 30 if ChatGPT asks you follow-up questions.

Your first system prompt? Another 15-20 minutes once you’ve written the examples.

Setting up a project folder? 10 minutes to create it, 5 minutes every time you upload new context.

Custom instructions? Literally 3 minutes.

You know what takes longer? Writing the same email from scratch every week. Explaining your brand voice to every new hire. Fixing mediocre work because nobody knew what you wanted.

The time you spend setting this up once saves you hours every single week after. It’s like meal prepping on Sunday so you’re not ordering takeout at 9 PM every night.

And unlike meal prep, you only have to do this setup once. Then it works forever.

So yeah, you have time for this. You just don’t have time NOT to do this.

The Future Is Weirder Than You Think

I’ll be honest with you. The businesses that win in the next 5 years won’t be the ones with the most employees or the biggest marketing budgets.

They’ll be the ones with the best systems. The most refined prompts. The clearest instructions to their AI.

Because while everyone else is busy doing the work, they’ll be directing an army of intelligent assistants who never sleep, never complain, and get better over time.

Your system prompts are becoming your actual competitive advantage. Your moat. Your unfair advantage.

So yeah, start building them. Document how you do everything. Train your AI like you’d train your dream team member, except this one doesn’t ask for raises or ghost you after three months.

And for the love of God, stop letting ChatGPT write in that corporate robot voice. You’re better than that. Your business is better than that.

Teach it to sound like you. Then let it do the heavy lifting while you focus on the stuff that really moves the needle.

That’s the game. Welcome to it.

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About Lilach Bullock

Hi, I’m Lilach, a serial entrepreneur! I’ve spent the last 2 decades starting, building, running, and selling businesses in a range of niches. I’ve also used all that knowledge to help hundreds of business owners level up and scale their businesses beyond their beliefs and expectations.

I’ve written content for authority publications like Forbes, Huffington Post, Inc, Twitter, Social Media Examiner and 100’s other publications and my proudest achievement, won a Global Women Champions Award for outstanding contributions and leadership in business.

My biggest passion is sharing knowledge and actionable information with other business owners. I created this website to share my favorite tools, resources, events, tips, and tricks with entrepreneurs, solopreneurs, small business owners, and startups. Digital marketing knowledge should be accessible to all, so browse through and feel free to get in touch if you can’t find what you’re looking for!


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