How to Change Your Snapchat Password in the App or on the Web

A fresh password is one of the easiest ways to protect a Snapchat account, whether it holds years of Memories or the Snaps you use to talk to customers. I'd change it straight away if you've ever reused it elsewhere, shared it with someone, or logged in on a friend's phone and forgotten to log out.

You can do it inside the app or from a web browser, and both take a couple of minutes. Below are the official steps from Snapchat's help centre, plus what to do if you've forgotten the current one and a few security settings worth turning on while you're there.

Change your Snapchat password in the app

If you're logged in on your phone, this is the quickest route.

1. Open Snapchat and tap your profile icon to open My Account.
2. Tap the gear icon to open Settings.
3. Tap Password.
4. Follow the directions on the screen to set your new password.

You may be asked to confirm your current password or enter a code first. That's Snapchat checking it's really you, so have your phone or email to hand.

Change your Snapchat password on a computer

Snapchat's help article also describes changing it through its Accounts Portal in a web browser, which is handy if your phone is out of reach.

1. Go to Snapchat's Accounts Portal and sign in with your username or email.
2. Enter the verification code Snapchat sends you.
3. Follow the prompts on screen to set a new password.

Type the Accounts Portal address yourself rather than following a link from a message, so you know you're on Snapchat's own site.

Forgot your current Snapchat password?

Changing a password assumes you know the old one. If you don't, you'll need a reset instead, which starts from the login screen.

1. On the login screen, tap Forgot your password?
2. Choose email or SMS.
3. For email, open the reset link sent to the address on your account and enter a new password. If the link won't open, copy and paste it into your browser.
4. For SMS, enter the verification code sent to your phone and tap Continue, then update your password in Settings.

Snapchat's help centre is firm that both routes depend on access to the email address or mobile number linked to your account. If you can't reach either, its help article says the password can't be reset, and knowing your username doesn't change that.

Choosing a strong new Snapchat password

Snapchat's help pages give a clear checklist for the new password:

• Make it at least 8 characters, and longer is better.
• Leave out your name, username, phone number, birthday and other personal details.
• Mix numbers, symbols and upper- and lowercase letters.
• Don't reuse your Snapchat password on any other app or site.

A password manager makes this painless because it remembers the long version for you. And never share your password with anyone: Snapchat says its staff will never ask for it.

Secure your Snapchat account after changing the password

A new password won't help much if someone's still logged in on an old device. Snapchat's security article suggests a few follow-up steps:

• Check the Session Management Center for devices or browsers you don't recognise, and end any you don't know.
• Turn on two-factor authentication, so a code is needed each time you log in.
• Add a passkey if your device supports it, as a more secure way to log in.
• Keep your email address and phone number up to date, so you can always reset the password later.

If you got a login code or sign-in alert you didn't ask for, change your password straight away and check those devices. That's the moment to move fast.

When you can't change your Snapchat password

There are a few situations where the Password option won't help:

• Your account is deactivated. Snapchat says you can't change your password while it's deactivated. Log back in with your username within 30 days to reactivate it.
• You've lost access to both the email and phone number on the account, so a reset isn't possible.
• Your account is locked. Snapchat's help says a temporary lock can be lifted by logging in through the app or its accounts site and following the prompt there.

If you deactivated the account on purpose and want to understand that 30-day window, my guide on deleting a Snapchat account explains how it works. And if the app simply won't load or keeps throwing errors, check whether Snapchat is down before assuming the problem is your password.

Changing a Snapchat password for a business or shared account

If more than one person has ever posted for your brand from the same Snapchat login, change the password whenever someone leaves the team. Then check the Session Management Center so their devices are signed out, and make sure the recovery email is one your business controls, not a former staff member's personal inbox.

Situation	What to do
You know the password and want a new one	Settings, then Password in the app
You're on a computer	Accounts Portal, verification code, then new password
You've forgotten it	Forgot your password? on the login screen
You got an alert you didn't ask for	Change the password and review your devices

Frequently asked questions

How do I change my Snapchat password?

Open My Account, tap the gear icon to open Settings, tap Password and follow the directions on screen. You can also change it from Snapchat's Accounts Portal in a web browser.

What if I don't remember my current Snapchat password?

Tap Forgot your password? on the login screen and choose email or SMS. Snapchat says both routes need access to the email or phone number linked to your account.

How long should my Snapchat password be?

Snapchat's help pages say at least 8 characters, without personal details like your name or birthday, and with a mix of numbers, symbols and letters.

Can Snapchat support change my password for me?

No. Snapchat says its staff will never ask for your password, and it can't reset a password if you don't have access to the linked email or mobile number.

Can I change my password while my account is deactivated?

No. Snapchat says you can't change your password while the account is deactivated. Log in with your username within 30 days to reactivate it first.