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Why You Should Invest in Digital Marketing if You are a Local Small Business

Advertising has really morphed with the advancements in technology. Many businesses are exceedingly embracing digital marketing in an effort to reach out to as many people as possible. With the increasing use of smartphones and the internet, it only makes sense for local small businesses to embrace this form of advertising to keep up with the rest. There are a variety of advertising agencies around Sacramento, but Instinct marketing is one digital marketing agency that will get you running in the digital world and surpass your goals. In addition to expanding your target market, here are a few other reasons why you as a local small business should invest in digital marketing.

Why You Should Invest in Digital Marketing if You are a Local Small Business

Cost Effective

As a small business, you probably do not have a lot of resources to put into advertising and marketing. Reaching out to as many people as possible with minimal cost can be challenging with traditional marketing. If you want to save and still market your small business, then digital marketing is the way to go. Apart from the paid ads in various social media sites, you can invest only time resource and still reach out to a large number of potential clients. Many small businesses have realized the potential within online marketing, and are shifting their budgets towards this method.

Generate Better Revenues

The aim of any business, small or big is to maximize profits. If you employ effective digital marketing tools and techniques, you are more likely to increase your revenue and hence your profits more than those that do not. According to a recent Google survey with IPSOS in Hong Kong, businesses that invest in online marketing recorded 2.8 times better revenue than those that did not. So, if you want more revenue, you know what to do.

Better Engagement

Customers, whether loyal or potential value engagement. Clients feel as if they are part of the brand or business when they interact with them. Traditional forms of marketing offered very limited opportunities for interaction. Most of them were direct and passive. With the numerous digital marketing tools, customers can now easily and freely with brands. This interaction gives businesses insights about what consumers need and are able to bring products and services that cater to these needs. It is also a good way of getting clients’ loyalty vital for business growth.

Mobile Consumer

More than four billion people in the world own and use their smartphones. More than four billion also use the internet and most of them access the internet via their smartphones. It is this mass of people that the digital market is designed to reach out to. More than 90% of adults in the United States use smartphones. These statistics show you the potential online marketing has considering the number of people you can reach. Despite the intensive competition to carve out a loyal following, it is much easier and cheaper to reach out to this mass via digital rather than traditional marketing. 

Where most businesses trip up with digital marketing investment

I’ve watched hundreds of marketing budgets get wasted, and the pattern is always the same. Brands throw money at digital channels without understanding their actual conversion path. They’ll spend 2000 pounds on Facebook ads, get 500 clicks, then blame the platform. What they should be doing is reverse-engineering from their revenue target.

Here’s what I see go wrong repeatedly. A typical mistake: investing equally across all channels. LinkedIn, Instagram, TikTok, Google Ads, email, content. That’s like spreading butter on burnt toast. You need to know which channel moves the needle for your specific business first, then pour money there. I worked with a B2B SaaS company spending 30% of their budget on TikTok because their competitor was there. Zero conversions. They were following trend rather than data.

Second mistake: treating digital investment as a monthly line item instead of a system. You need a minimum spend threshold to get real signal. Spending 300 pounds spread across five channels teaches you nothing. Spending 1500 pounds concentrated on one channel for 90 days gives you actual numbers to make decisions on. This is why I push clients to think in quarters, not months.

The third thing I notice is nobody budgets for testing . You need 20-30% of your budget carved out just for experimentation. New audience segments, different messaging angles, conversion rate optimisation on your landing pages. Most businesses treat testing like a luxury. It’s not. Without it, you’re just running the same failing campaign louder.

What changed in 2026 that matters: attribution got messier. iOS privacy changes meant last-click attribution died years ago, but many brands are only now facing the consequences. You can’t rely on your platform’s internal conversion tracking anymore. You need your own. That means investing in proper analytics infrastructure. Google Analytics 4 setup, server-side tracking, CRM integration. This isn’t optional now if you want to know what’s working.

The practical path forward: Start by documenting your actual customer journey. Where do they come from? What content do they interact with? How long is the sales cycle? Then map your digital investment to that reality. A 12-month B2B sale needs different channels and timing than a 10-minute ecommerce purchase. Then set clear metrics before you spend anything. Not “increase brand awareness.” But “acquire 50 qualified leads at under 40 pounds each through Google Search and LinkedIn ads over Q1.”

Finally, audit what you’re already spending. Most businesses have money leaking everywhere. Old campaigns still running. Tools nobody uses. Agencies getting retainers for minimal work. That audit usually finds 20-40% of wasted spend that you can redirect to what works.

More questions

How much should a small business spend on digital marketing?

It depends on your industry and growth stage, but I usually tell small businesses to budget between 7-12% of revenue, or if you’re under 100k annual revenue, start with 500-1000 pounds monthly concentrated on one channel. That’s enough to learn something real. Spend less and you’re just hoping. Spend more without strategy and you’re burning cash.

Should I hire an agency or build an in-house team?

Below 5k monthly spend, an agency makes sense because you need flexibility and expertise without fixed salaries. Above 15k monthly, start building in-house because your needs become specific to your business. Between 5-15k, it’s a hybrid usually works: one in-house person managing the strategy and multiple agencies executing different channels.

What’s the fastest way to know if a channel is worth investing in?

Run a focused 30-day test with 500-1000 pounds. Track everything: clicks, conversions, cost per lead, and cost per customer. If your cost per customer is above your margin, that channel doesn’t work for you right now. If it’s below margin and you’re getting volume, scale it. It’s that simple and that fast.

Published and maintained by the Lilach Bullock team, covering marketing, AI and business growth.
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